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relaybell settings: sending rules, reports, privacy and API keys

Sending rules, quiet hours, email reports, privacy tools and API keys — explained.

What it is

Settings for the selected website, in four groups: Notifications, Reports, Privacy and Developer.

When to use it

Once when you start (logo, quiet hours, privacy policy link, currency), and when someone asks to see or delete their data.

Find it at: Settings

Before you start

  • Settings apply to the website chosen at the top of the dashboard. If you have more than one, switch there first.

Set it up

  1. 1Default notification logo: paste the Image address (URL) of a square image, at least 192 × 192 pixels, starting with https://. Click Save logo.
  2. 2Sending rules: set a Daily limit per subscriber, turn on Quiet hours, add a Default link, and optionally tick Show notification visits in Google Analytics. Click Save sending rules.
  3. 3Revenue currency: pick your currency and click Save currency.
  4. 4Email reports: tick Email me a report, choose How often and click Save. Send a test now shows you what it looks like.
  5. 5Privacy & data protection: choose how long to keep activity history, add your Privacy policy link, and click Save privacy settings.
  6. 6To answer a data request, type the person’s User ID under See or erase one person’s data, then click Download data or Erase data.
  7. 7Need the plugin or install code again? Click Installation at the top of Settings. (Before your website is live, use Install in the menu instead.)

Every setting, explained

Daily limit per subscriber
The most notifications one subscriber gets in any 24 hours. Extra ones skip them and aren’t sent later. 0 means no limit.
Quiet hours
Notifications that would go out between From and Until (in the Time zone you choose) wait until quiet hours end. A few keep their own timing, such as test notifications and local-time or smart-timing sends.
Default link
Where a notification from the Send page opens if you didn’t add a link. Blank opens your website’s home page. Automations don’t use it.
Show notification visits in Google Analytics
Adds tracking tags to the main link of notifications from the Send page, so Google Analytics shows those visits as coming from your notifications. Tags already on a link are left alone.
Revenue currency
The symbol used for revenue on Home, in Reports and in report emails. It doesn’t convert amounts. “Not set — show plain numbers” shows no symbol.
Email reports
A summary sent to your account email: notifications sent, clicks, click rate, new subscribers, conversions, revenue and your most-clicked notification. Weekly covers 7 days; monthly covers 30.
Delete activity history after (days)
Once a day, activity older than this (deliveries, clicks and actions on your website) is deleted. 0 keeps it forever. Each notification’s totals stay, but goal, device and A/B reports only show activity that’s left.
Privacy policy link
Adds a “Privacy policy” link to your subscribe prompt.
Shopify signing secret
Only for stores connected to Shopify by hand before the relaybell app. The relaybell app from the Shopify App Store doesn’t need it: leave it empty.
Download data / Erase data
Download data saves a copy of what relaybell holds about that subscriber. Erase data deletes their subscription, details and activity history for good, after you confirm.
API keys (Developer)
A key is like a password that lets your own server or app use relaybell. You don’t need one to add relaybell to your website — the Install page and WordPress plugin handle that. Create new key shows the key only once.
Webhooks (Developer)
For developers: relaybell tells your own server when something happens, like a new subscriber or a click. Enter your server’s address, pick which events (none means all), then click Add webhook. The signing secret is shown only once.

Tips

  • Turn on quiet hours and a daily limit early — fewer, better-timed notifications help stop people unsubscribing.
  • Use Send a test now to check the report email reaches you.
  • Only create an API key if a developer asks for one, and keep it as private as a password.

Watch out for

  • Each card saves on its own. Saving one doesn’t save the others.
  • A new API key or webhook signing secret is shown only once. Revoke a key under Settings → Developer if it might have leaked — anything still using it stops working.
  • The logo is a link to an image, not an upload. The image must already be online at an https:// address.
  • Erase data can’t be undone.
  • Type the quiet-hours time zone as a city name like Europe/London. If it isn’t recognised, quiet hours won’t apply.
  • Report emails go to your account email; you can’t enter a different address.

More setup guides

New to relaybell? Start with the full setup guide.

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